Northwest Medical Imaging

Service, Sales, Installation

Knowledgeable Veterinary Imaging Specialists

360-298-7020

Intelligent Imaging Solutions

Service FAQs

  • Radiology Yearly Preventative Maintenance Contracts

    Vaporizer Exchange

    X-Ray Calibration

    State Radiology Certification

    AAHA Certifications

    Installation/Removal of Advanced Imaging Equipment

    Repairs of Advanced Imaging Equipment

    DICOM Connectivity

    Network Troubleshooting/Connectivity

    Local PACS & Cloud Storage

  • We conduct a comprehensive evaluation of key factors to ensure optimal performance and compliance. These factors include the accuracy of kVp precision, mR linear measurements' averages and accuracy, mA precision, alignment between light and x-ray fields, anode and cathode lubrication levels, integrity of electrical signals within the High frequency OR single-phase generator, potential tube degradation, and foot pedal wear and tear.

    These checkpoints are vital to ensure compliance with state regulations and to address kVp "drift" issues that occur throughout the year, where the desired 70kv may result in 60kv output. Additionally, adhering to manufacturer's annual maintenance guidelines is crucial.

    Visual Assessment: Thoroughly inspect the X-ray machine, including cables, connectors, control panels, and moving parts. Look for indications of deterioration, loose connections, or damage.

    Radiation Safety Verification: Confirm the effectiveness of radiation safety measures. This involves assessing the integrity of lead shielding, ensuring appropriate signage is displayed, and verifying that radiation emitted by the X-ray machine is within acceptable limits.

    Image Quality Evaluation: Assess the quality of images produced by the X-ray machine. Identify anomalies such as artifacts, distortions, or inconsistent exposures. This may require testing the machine with phantoms or test objects.

    Calibration and Alignment: Verify and calibrate the machine's settings and alignment to ensure accurate and precise imaging. Adjust the collimator, align the tube and detector, and confirm that exposure settings match the desired output.

    Mechanical Components: Inspect and lubricate mechanical components, including the tube head assembly, motorized positioning systems, and table movements. Check for smooth operation, abnormal noises, or signs of mechanical stress.

    Electrical Systems: Examine electrical connections, including power cables, grounding, and electrical panels. Test switches, buttons, and control panels for functionality. Identify any electrical abnormalities, such as voltage fluctuations or power surges.

    Software and Firmware Updates: Check for available software or firmware updates provided by the manufacturer. Ensure the X-ray machine is running the latest operating system version and apply necessary updates. Note that certain circumstances may require avoiding updates.

    It's important to remember that specific maintenance requirements may vary depending on the X-ray machine's make and model. Referring to the manufacturer's guidelines and recommendations is essential. Involving a qualified service technician or X-ray equipment specialist can ensure a comprehensive and accurate preventative maintenance process.

  • Our Vaporizer Exchange service replaces the vaporizer with a newly serviced unit and includes all new seals, hoses, and gaskets for your anesthesia equipment. We will schedule an annual visit to your clinic, where we'll conduct the vaporizer exchange and replace all the seals, hoses, and gaskets within the anesthesia machine.

    Your anesthesia machine has seals, hoses and gaskets which are often overlooked by loaner service groups. These routinely accumulate scale from the isoflurane and sevoflurane gasses. This scale has the potential to flake off and clog the machine.

    This exchange is designed to ensure the smooth operation and longevity of your equipment without the need for loaners or waitlists.

  • At Northwest Medical Imaging, we understand the importance of reliable X-ray equipment in the veterinary field. Our comprehensive servicing solutions ensure that your clinic's X-ray systems are operating at peak performance, allowing you to deliver exceptional care to your patients with confidence.

    Services Offered:

    Routine Maintenance: We offer scheduled maintenance services to keep your X-ray equipment in optimal condition, minimizing downtime and preventing potential issues before they arise.

    Diagnostic Troubleshooting: Our experienced technicians are trained to diagnose and resolve a wide range of X-ray equipment issues efficiently, restoring functionality and ensuring accurate diagnostic imaging.

    Calibration and Testing: We provide calibration and testing services to ensure the accuracy and consistency of your X-ray system, meeting regulatory requirements and quality assurance standards.

    Parts Replacement: In the event of equipment failure or component damage, we offer timely parts replacement services using genuine parts to maintain the integrity and performance of your X-ray system.

    Emergency Repairs: Our responsive team is available to address emergency repair needs promptly, minimizing disruptions to your clinic's operations and patient care.

    Benefits:

    Reliable Performance: Our servicing solutions help prolong the lifespan of your X-ray equipment and ensure consistent performance, reducing the risk of unexpected breakdowns and costly repairs.

    Compliance Assurance: We help ensure that your X-ray systems meet regulatory compliance standards and adhere to industry best practices, providing peace of mind and mitigating potential risks.

    Maximized Efficiency: By keeping your X-ray equipment well-maintained and operating optimally, we help maximize your clinic's efficiency and productivity, enabling you to focus on delivering high-quality veterinary care.

    Cost Savings: Our proactive maintenance approach helps minimize the need for costly repairs and replacements, saving you both time and money in the long run.

    Expert Support: With our team of skilled technicians and commitment to exceptional service, you can trust Northwest Medical Imaging to be your reliable partner in X-ray equipment servicing and support.

    Conclusion:

    Invest in the reliability and performance of your veterinary clinic's X-ray equipment with Northwest Medical Imagin's comprehensive servicing solutions. Contact us today to learn more about our services and schedule a consultation with our team.

Contact us for sales, service, or installation